So, there I am thinking that I can learn all of this new stuff gradually when I get thrown yet another curve ball.
There are new selling regulations which are coming into force all over Europe on June 13th 2014 and my website has to comply with them!
These new regs are "The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013" and have been updated to include a new section to cover the selling of "Digital Downloads" and that means me!
If you buy anything online, you have 14 days in which to change your mind and inform the seller. You then have another 14 days in which to return the item and the seller has 14 days from its safe return to issue a refund.
You generally do not have a right to cancel once a digital download has started. However, this is only the case if you have been told and given your explicit acknowledgement. You generally do not have a right to cancel once a digital download has started. However, this is only the case if you have been told and given your "explicit acknowledgement". The simplest way to gain "explicit acknowledgement" would be a tick box at the check out.
Such as this one.
The problem here would be that I do not have my own check out. I use a variety of selling platforms across the www. Mostly USA based who do not have to conform to these rules and are not willing to change things to help European sellers comply with regulations.
We think we have found a way around this while still complying but trying to get a straight "Yes" or "No" from anybody official is like banging your head against a brick wall.
Back to that steep learning curve. Instead of learning everything gradually, I am having to learn it all at once. Mostly I can find what I need online and adapt it to my needs. But sometimes I get totally stumped and have to look for an alternative way.
I think, by the time I have finished, I will have earned a degree in "Copying, Pasting and Fudging it". But I am quite pleased with what I have achieved so far. Checkout my new Rainbow Valley Homepage!